Frequently Asked Questions

How do I pay my bill?

Call 801-901-4075 option 3 to make a payment by phone Monday-Friday 8AM-5PM.

 

Online at https://ucrm.sliutah.com


By check. Checks should be written out to Silver Lake Internet and can be mailed to:


Silver Lake Internet, LLC
PO Box 1071
Lehi, UT 84043


What will happen if I don't pay my bill on time?

You have a 10 day grace period after the due date to pay the bill without penalties. If your bill is still not paid after the grace period a $15 late fee will be added to the account. At 30 days late your service will be disconnected. To reactivate service there is a $35 reconnect fee.


Are there any taxes or fees that go on top of the monthly price?

No! What you see is what you pay! $35 a month really is just $35 a month. No standard equipment rental fees.


What equipment will I need?

You will only need a wireless router. The modem will be provided by SLI. You can lease a managed business class router with Wifi from SLI for $20/month.


Contact Us

Send Us a Message



Having trouble with your service? Check out our Troubleshooting page.


Ready to book an install?

Call us or fill out the contact form. In order to verify when and if we can service your home please make sure to provide your address.


Terms of Service PO BOX 1071 Lehi, Ut 84043 801 901 4075